FAQ’s

Delivery times vary based on the item and your location. Typically, in-stock items are delivered within 4-6 weeks. Custom or backordered items may take longer, and you will be notified of the estimated delivery date at the time of purchase.

We offer free standard shipping on some items over $6000. This will be detailed in the product price and information. For orders below this threshold, shipping costs are calculated at checkout based on your location and the size of the item.

Yes, once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order through your account on our website.

Our furniture is made from high-quality materials, including solid wood, metal, and resin. Specific materials used in each piece are detailed in the product description on our website.

Yes, all our items are handmade, so each piece is unique. If you wish to customize an item or replicate a sold piece, we will work closely with you to create a similar design. Our team will be in direct contact with you throughout the process to ensure we meet your specific needs and preferences.

Care instructions vary by material and product. Detailed care guidelines are provided with each item and are also available on our website under the "Care Instructions" section.

Yes, we offer a limited warranty on most of our furniture items. The warranty covers manufacturing defects and varies by product. Specific warranty details can be found on the product page and in the warranty information section of our website.

You can contact our customer service team via email or chat within our working hours, which are 9 AM to 5 PM EST, Monday to Friday. A team member will respond to your inquiry by email or phone within the next 24 hours or the next available business day.